Privacy Policy — JobsAlley

Last updated: 31 July 2026

This Privacy Policy explains how IQuest Solutions Private Limited (“IQuest”, “we”, “us”) handles personal data in connection with the JobsAlley platform and website (the “Service”). We act as a data fiduciary for the personal data of our website visitors and account holders, and as a data processor for the personal data our Customers upload about their own employees, candidates and contacts (“Customer Data”).

1. Data we collect

a) Information you give us

Account & billing data: name, work email, phone, company name, workspace name, and payment details processed by our payment gateway.
Enquiries: information you submit through our contact forms or by email.

b) Customer Data you upload

When you use the Service, you upload data about your organisation and its people — employees, candidates, timesheets, payroll and billing records. We process this on your behalf and under your instructions.

c) Information collected automatically

Usage & device data: IP address, browser type, pages visited and timestamps, used to operate and secure the Service.
Cookies: strictly-necessary cookies to keep you signed in and to secure sessions. We do not use the website to run third-party advertising trackers.

2. How we use data

To provide, maintain and secure the Service and your workspace;
To process subscriptions, payments and invoices;
To respond to enquiries and provide support;
To send service and administrative communications;
To detect, prevent and address fraud, abuse and security issues;
To comply with legal obligations.

3. Legal basis

We process personal data on the basis of your consent, the performance of our contract with you, our legitimate interests in operating and securing the Service, and compliance with legal obligations, as applicable.

4. Payments

Subscription payments are processed by our third-party payment gateway. We do not store your full card or bank account numbers on our servers; that information is handled by the payment provider under its own security standards and privacy policy.

5. How we share data

We do not sell personal data. We share it only with:

Sub-processors who help us run the Service — for example, cloud hosting, our payment gateway, and email delivery — under contractual confidentiality and security obligations;
Legal & safety recipients where required by law, court order, or to protect rights and safety;
Business transfers in connection with a merger, acquisition or asset sale, subject to this Policy.

6. Data retention

We retain account and billing data for as long as your account is active and as required for legal, tax and accounting purposes. Customer Data is retained for the duration of your subscription and deleted in the ordinary course after termination, subject to any legal retention requirements. You may request an export before deletion.

7. Security

We use technical and organisational measures appropriate to the risk, including tenant isolation, role-based access control, encrypted transport (HTTPS/TLS), authenticated and tenant-scoped access to uploaded documents, and audit logging. No method of transmission or storage is completely secure, but we work to protect your data.

8. Your rights

Subject to applicable law, you may have the right to access, correct, or delete your personal data, to withdraw consent, and to lodge a complaint. For Customer Data, please direct such requests to the relevant Customer (the data fiduciary); we will assist them as their processor. To exercise rights over data for which we are the fiduciary, contact us using the details below.

9. Children

The Service is intended for business use and is not directed at children. We do not knowingly collect personal data from children.

10. International transfers

Where data is processed or stored outside your country, we take steps to ensure an appropriate level of protection consistent with applicable law.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be notified through the Service or by email. The “Last updated” date above reflects the latest revision.

12. Contact & grievance officer

For privacy questions or to exercise your rights, contact us:

Operating entity	IQuest Solutions Private Limited
Grievance officer	Ramya Anant
Email	support@iquest-india.com
Address	203, Saanvi Srinilayam, Power Welfare Society, Kokapet, Hyderabad 500075, INDIA
Website	www.jobsalley.com · www.iquest-india.com